Privacy Policy for GigiandTom (gigi-tom.com)

Welcome to GigiandTom (“we,” “our,” or “us”). We operate the website gigi-tom.com (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you.

A. Personal Information You Provide Directly:
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identifiers: Your name, billing address, shipping address, email address, and phone number.
  • Commercial Information: Details of the products you order.
  • Payment Information: We use third-party payment processors (such as Stripe or PayPal) to handle all payment transactions. We do not store your credit card details on our servers. The payment processor will collect your payment information and provide us with a transaction confirmation.

When you create an account, sign up for our newsletter, or contact our customer service team, we may also collect the information you provide in those communications.

B. Information Collected Automatically:
Like many websites, we automatically collect certain information about your device and your interaction with the Site using cookies, log files, web beacons, tags, and pixels.

  • Device Information: This includes your IP address, browser type, operating system, and referring URLs.
  • Usage Data: This includes information about how you interact with the Site, such as the pages you view, the products you browse, the links you click, and the time and duration of your visits.

This information helps us understand our customers’ needs and improve the Site’s functionality.

C. Cookies
We use Cookies, which are small data files stored on your device. We use the following types of cookies:

  • Strictly Necessary Cookies: Essential for the Site to function (e.g., keeping items in your shopping cart).
  • Performance/Analytical Cookies: Help us understand how visitors use the Site (e.g., using Google Analytics).
  • Functionality Cookies: Allow the Site to remember choices you make (like your login details).
  • Targeting/Advertising Cookies: Used to deliver ads relevant to you and to track the effectiveness of our marketing campaigns.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Fulfilling Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • Customer Communication: To communicate with you about your order, respond to your inquiries, and provide customer support.
  • Marketing (with your consent): To send you promotional emails about new products, special offers, and other updates we think you will find valuable. You can opt-out of these communications at any time by clicking the “unsubscribe” link in any email.
  • Site Improvement: To analyze how customers use the Site, diagnose technical problems, and improve our products and services.
  • Security and Fraud Prevention: To screen for potential risk and fraud, and to protect the security and integrity of our Site.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements. These parties include:

  • Shipping and Fulfillment Partners: (e.g., FedEx, DHL, USPS) to deliver your orders.
  • Payment Processors: (e.g., Stripe, PayPal) to handle financial transactions.
  • Analytics Providers: (e.g., Google Analytics) to help us understand our audience.
  • Marketing Platforms: (e.g., Mailchimp) to manage our email marketing campaigns.
  • Legal Compliance: We may also disclose your information to comply with applicable laws and regulations, to respond to a subpoena, or to protect our rights.

4. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill any legal, accounting, or reporting requirements. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate.
  • Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.
  • Restrict Processing: The right to request that we restrict the processing of your personal data.
  • Object to Processing: The right to object to our processing of your personal data.
  • Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us using the details provided below.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption (SSL) to protect data transmitted between your browser and our Site. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your data protection rights